Contact information
Contact Us
We welcome your enquiries and are here to assist you.
Whether you have a question regarding your order, require further information about our products, or need general support, please do not hesitate to get in touch.
For all enquiries, please contact us at:
info@jadewoo.co.uk
Customer Support
Our team aims to respond to all enquiries within 24–48 hours, Monday to Friday. Response times may be slightly longer during peak periods, and we appreciate your understanding.
Order Enquiries
If you are contacting us regarding an existing order, please include your order number along with any relevant details to help us assist you efficiently.
Business Enquiries
For partnership, wholesale, or collaboration opportunities, please contact us via email with “Business Enquiry” in the subject line.